Frequently Asked Questions:

What are the shipping costs? 

• The shipping costs within the Netherlands are €5.55 per package and €45.00 per pallet

• The shipping costs to Belgium are €7.83 per package and €56.07 per pallet

• The shipping costs to Luxembourg are €12.05 per package and €80.84 per pallet

• The shipping costs to France are €12.75 per package and €100.20 per pallet

Tip! Order at least 21 bags and get your order delivered to your home for free!

What is the delivery time?

Your order will be shipped within 2 working days. Normally an order is delivered the day after dispatch (this is beyond our control and can therefore change if the order is delayed by the supplier).

NB! Was the order placed just before the weekend? Then it will be shipped this Friday. An order in package form can then still be delivered on Saturday. Is it a pallet order? Then your order will in principle be delivered on Monday.

When will my order be in package form or in pallet form?

We ship your order on a pallet from 8 bags.

NB! When 8 small products are ordered, this can still be done in package form and your order will NOT be sent on a pallet.

Are you also open on weekends?

Yes, on Saturdays we are open from 10:00 AM to 12:00 PM with our Höveler Store in Udenhout. We are closed on Sundays.

For all opening times click here.

Are there any costs associated with receiving tailor-made nutritional advice for my horse? And am I obliged to take it afterwards?

No and no The tailor-made nutritional advice for your horse is completely non-binding and free of charge. We are happy to make this advice for you and your horse, not satisfied with the advice? Or not interested, no problem! Then we hope that you have found a suitable ration for your horse and if you still have questions, we will be happy to help you!

Request nutritional advice? Click here.

How long do I need the Hoveler Herbs feed?

A bag of Höveler Herbs contains 800 grams of herbs. These 800 grams of herbs are approximately good for a course of 3 weeks, it is intended that the Herbs bag is fed until it is empty.

Tip! Reduce your training intensity while feeding the Höveler Herbs.